Project Description


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Customer Story: Lush Teams Up with Arkieva to Improve Demand, Inventory, and Financial Planning

  • Company Overview

    With over 250 locations, the Lush North American division is headquartered in Vancouver, BC, Canada. The 21-year old vegetarian and organic hand-made cosmetics company – differentiates itself in the marketplace by focusing on sustainable business practices and products that are manufactured using natural ingredients.

  • Industry

    • Retail & Consumer Packaged Goods
  • Challenges

    • Year-over-year growth presents the need for a more flexible and collaborative demand planning tool
    • Manual error-prone Excel sheets making it difficult to maintain data integrity throughout the planning process
    • Cumbersome and complex process for updating files that were becoming increasingly large

Learn More About Lush Improving Demand, Inventory and Financial Planning

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“One of the most exciting features about Arkieva is the fact that the reporting interface makes it easy to look at information in various ways. Our team has to present several management reports in various ways, the advantage with Arkieva is that we can do anything on the fly— it’s relatively easy to pull information. Mostly these are reports that would have taken a couple of days to generate. It’s a big game-changer for us.

Heidi Wuthrich, Merchandising Manager, Lush
  • Results

    • Automated Forecasting
      • Easy forecasting for products at a detailed product level
    • Inventory Visibility
      • Inventory visibility to create optimal inventory levels
    • Better Materials Planning
      • Improved demand planning for materials planning
    • Financial Planning
      • Quickly determine how increased demand affects revenue